Legal Policies

Last updated: February 2026

1. Introduction

This website is owned and operated by Calm Tuesdays Creative Studio, a sole-trader business based in Victoria, Australia. These Legal Policies apply to the website and services of Calm Tuesdays (“we”, “us”, “our”).

NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read them carefully before purchasing, using, or accessing any of our products or services. By accessing this website or any content made available through it — including, but not limited to, programs, products, templates, services, opt-ins, e-books, videos, webinars, blog posts, newsletters, emails, social media, and other communications (collectively, the “Website”) — you agree to be bound by all parts of these Terms & Conditions.

If you do not agree with any part of these Terms, please stop now and do not access or use the Website.

2. Terms & Conditions of Use

2.1 Use of the Website

You must be at least sixteen (16) years of age to use our website. Use of the website is at your own risk. While we endeavour to maintain our site, we make no warranties or guarantees about its availability or security.

2.2 Services, Products & Deliverables

All services, digital products, or deliverables (“Offerings”) provided by Calm Tuesdays are subject to these Terms. When you purchase or accept an Offering you agree to abide by these Terms. We may change our Offerings, prices or terms at any time, and will update the “last updated” date accordingly.

2.3 Payment Plans

If you choose to pay by monthly instalments, you agree to complete all scheduled payments as outlined in your payment plan.

By selecting a payment plan, you authorise Calm Tuesdays and any approved third-party payment processor to automatically charge your nominated credit or debit card in accordance with your agreed schedule.

If all stored payment methods are declined, you must provide a valid replacement method within three (3) days. Failure to do so may result in the temporary suspension or removal of any digital assets or project materials from your account.

Payment plans cannot be cancelled or voided once initiated. A three-day grace period applies after the payment due date before a $50 late fee is added. If payment remains outstanding after thirty (30) days, the full remaining project balance will become immediately due. Accounts more than forty-five (45) days overdue may be referred to a collection agency, upon which you will owe the total amount of any outstanding payments plus any collection costs including reasonable attorney’s fees.

2.4 Refunds & Cancellations

Due to the bespoke nature of web design and digital services, all sales are final unless otherwise explicitly stated in writing. Exchanges may also not be possible. (Adjust this clause based on what you offer.)

2.5 Intellectual Property

All text, graphics, logos, images, software, designs, templates and other material on this site or delivered as part of a service remain the property of Calm Tuesdays or its licensors unless otherwise agreed in writing. You are granted a limited, non-exclusive, non-transferable licence to use the delivered materials for your internal business purposes only. You must not reproduce, resell or claim ownership of them without our permission.

2.6 User Materials & Contributions

If you submit any content (e.g., comments, photos, feedback) to our website or as part of a service, you grant us a non-revocable, royalty-free, worldwide licence to use, modify, publish or distribute that content for our business purposes, unless otherwise agreed.

2.7 Disclaimers & Limitation of Liability

We make no warranty as to the accuracy, completeness or fitness for purpose of material on our website or delivered as part of a service. To the maximum extent permitted by law, we will not be liable for any indirect, incidental or consequential damages arising from your use of our website or Offerings.

2.8 Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Victoria, Australia. Any dispute arising out of or in connection with these Terms will be resolved exclusively in the courts of Victoria.

2.9 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

3. Privacy Policy

3.1 What We Collect

We collect:

Information you provide: Your name, email address, phone number, company/brand name, website URL, business information, payment/billing details, messages you send us.
Information automatically collected: IP address, browser type, device & operating system, pages visited, referrer/exit pages, cookies and tracking technologies.

3.2 How We Use Your Information

We use your information to:

Provide, manage and improve our services.
Communicate with you (quoting, project updates, support).
Process payments and billing.
Understand how visitors use our website and improve our user experience.
Send you marketing communications if you’ve opted in (you can opt-out at any time).

3.3 Disclosure of Information

We may share your personal information with:

Third-party service providers (e.g., website hosting, analytics, payment processing).
Legal or regulatory authorities if required by law.
A purchaser or transferee in connection with a business sale or merger.
We do not sell your personal information to third parties for their marketing purposes.

3.4 Cookies & Tracking

Our site uses cookies and other tracking technologies. You may disable some cookies via your browser, but this may affect site functionality.

3.5 Your Rights

Depending on the location, you may have rights to:

Access and correct your personal information.
Request deletion of your personal information.
Object to or restrict processing.
Receive a copy of your data in a portable format.
To exercise your rights, contact us via the details below.

3.6 Data Retention & Transfers

We keep your data only for as long as necessary to fulfil the purposes listed above and comply with legal obligations. Your data may be stored in or transferred to jurisdictions outside Australia—when we do so appropriate safeguards are implemented.

3.7 Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security of data transmitted online. You are responsible for maintaining the confidentiality and security of your account details, including your username and password, to prevent unauthorised access or misuse.

Calm Tuesdays does not store full credit card numbers or payment details. All payments are securely processed through trusted third-party providers such as Stripe, PayPal, or Shopify. By using these payment processors, you acknowledge and accept their respective terms and conditions, and agree that Calm Tuesdays is not liable for any security breaches, losses, or issues arising from their use. You assume full responsibility for the protection of your payment information when using these external platforms.

3.8 Minors

Our services are not directed at children under 16 years of age. If we become aware of data collected from minors without parental consent, we will delete it.

3.9 Updates to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date will show the latest revision. Please review it periodically.

3.10 Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

Email: hello@calmtuesdays.com.au

4. Refund Policy

Due to the nature of our offerings, once a project or digital product has commenced or been delivered, refunds are generally not available unless otherwise agreed in writing.

5. Dispute Resolution

If you and Calm Tuesdays are unable to resolve a dispute or potential claim through good-faith negotiation, you agree to first make a reasonable effort to resolve the matter through Alternative Dispute Resolution (ADR) or mediation before pursuing any formal legal action.

6. Miscellaneous

6.1 Assumption of Risk

By using our website or services, you assume the risk of any outcomes and agree not to hold us liable beyond what’s permitted under law.

6.2 Entire Agreement

These Legal Policies (including the Terms & Conditions, Privacy Policy, Refund Policy) represent the entire agreement between you and Calm Tuesdays regarding your use of our website or services.

6.3 Changes

We reserve the right to modify these policies at any time and will update the “last updated” date accordingly. By continuing to use our site or services you accept any changes made.